"if I could give this zero stars I would. I had to wait a whole month for an appointment, then when I finally have it, I am given run around as far as the information they needed for me to provide. The lady that I got seemed to not know what she was doing, she kept on asking this gentleman that has been there a while. Long story short, waited one month to have to come back again because I was asked for information that is just redundant and need a new appointment. The website says they close at 4 but they actually close at noon on Wednesdays. Then you try calling the general number because there is no way you will ever get the local phone number online, and the wait time on hold is 55 minutes!!! I guess this is government for you. This really sucks."
JTMB ! - June, 2019
"People do their job here and I know they have to follow rules. Even when it is to find out as much info not to get people qualify. On top of that had to hire an attorney, doctor's reports were wrong and my EDD report is wrong too. It's a pain to deal with this when you are going through a illness. God bless America. They won't help you until you've empty your bank accounts paying for an illness and sold all your property. All the American dream gone because of an illness. Year of hard work down to Zero.âœï¸â¤ï¸????ï¸"
G.J. R. GarcÃa Lyndura - February, 2019
"There are 10 Windows and only 2 are available for walking and 1 for appointments. The phone calls seem to go first before people. It is worst than DMV. Appointments take. I don't think they have enough people for the 56000 residents in watsonville."
Raquel Perez - August, 2017
"Avoid coming here on Fridays. Last time I was here on a Tuesday around 10:00 a.m. and was attended right away. "
Renzo Patricio Carpio - June, 2016
"The hours posted on Google are incorrect - I went yesterday and they close at noon on Wednesdays - not as 3:30pm as is currently posted online. \n\n"
Clare Taylor - October, 2014