Social Security Offices in Walnut Creek, California

Social Security Offices in Walnut Creek, California

There are 1 social security offices located in Walnut Creek. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Walnut Creek

Social Security Office Address

This office is located at 1111 Civic Drive, suite 180, Walnut Creek, CA - 94596

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 3pm and least crowded at 1pm


Open from 9am to 12pm. Most crowded at 11am and least crowded at 10am


Open from 9am to 4pm. Most crowded at 11am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 12pm and least crowded at 10am




"Well I came here without an appointment and had gotten here at approximately 8:30 am. There was a security guard there who also kinda works as a person for answers to quick questions upon arrival. He got me started by pointing me in the right direction, to the input kiosk, after entering the main door. \nI entered my name in the computer and answered a few questions and then proceeded to sit down after getting a place in the queue. I was expecting to be here a while, but to my surprise was called within fifteen minutes at the most. I have now been here a few times and can happily say it's a good experience for a government agency. \n You are given a reminder that Americans are of many nationalities here because those people mainly here were either older and on social security or those that spoke English not as there first language."
Brett Chowaniec - January, 2020
"Better than I think. Less than 40min, it’s my turn. ?"
Diana Byrns - February, 2020
"Didn't even wanna give one star and that is a rare from me but kept me on hold forever and then hang up on me. I call back and say 'Call Back' and they put me on hold for 1 hour and 15 minutes like it says every time I call. Keep me holding my phone up for longest time when I had a less than 5 minute question to ask. Horrible wait time in person even with a appointment. They ignore you when you bring up important information pertaining your case and wanna rush through other stuff you have already gone through. The auto-mated system does not record what you are saying and goes on with its protocol. Wish I could use other choice words but I will keep this G-rated!"
Roman Paolino - December, 2019
"The worst! I had to listen to five minutes of recorded announcements. Then the automated voice said, 'I'm sorry. There are no available agents to speak with you at this time. Please call back again. Goodbye.' Are you kidding me?!"
Hank Scheer - November, 2019
"I callled the 800 number and was on hold for two hours, I gave up I guess I will have to go to the SS office and wait."
Sandy Meyer - January, 2020

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.