"Compared to many other SS offices this is by far the best. Everyone is friendly, quick, and professional. I came in at 9 and left before 9:30!"
molica em - November, 2019
"Nicest folks on the planet! Kind, knowlegeable and helpful."
wende sharrock - April, 2019
"The woman who 'helped' me at the counter was extremely rude, confusing, and patronizing. She kept giving me unhelpful answers to my questions, and when I expressed confusion, she told me 'obviously none of this is sinking in' while she told me completely CONTRADICTORY information!! Of course I'm confused! Two contradictory pieces of information can't be true at the same time. Just awful. The man working at the counter next to her seemed very helpful and I wish I could have gotten him instead. Now I'm here trying to deal with fraud and don't even know who to call and what to tell them because she says they will freeze my account."
Liza Mednikov - February, 2019
"Visited the Santa Cruz office just before 10AM Monday. Very friendly and helpful staff from the guard at the door to the people behind the counter. I was in and out in 10 minutes with everything taken care of."
Ray Burks - September, 2018
"I needed to reorder my SS card and picked this branch; which is a 90 minute drive from my house in Pacifica. Parked right in front and was in and out within 10 minutes. The lady who helped me (since it was Halloween was dressed as Super Woman), was so polite and friendly. Maybe next time I'll try the DMV office... The people-watching can't beat the San Mateo DMV, though! Hahahaha"
Natalie Grear - October, 2018