"All of the staff is so helpful and so nice! System is fast and efficient. The facility is clean. i was in and out in less than an hour!"
Rachel Nellesen - October, 2019
"In around 340pm on a Wednesday and out by 4:17. \n\nDirections: Take the 2nd elevator on the right when you enter the building (which, confusingly, has the name of the property company on it). Exit left from the elevator, walk through the doors straight ahead. Friendly, professional staff (both security and the person behind the counter). "
Josh Penman - February, 2017
"I applied for the social security with all requested evidence papers that was in July 2017 the lady asked me to wait for an email within 2 weeks as all my paper is OK. Iâ€™ve receive nothing so I went to the office but their was a employee their who asked me to leave as he cannot assist me cause his colleague has my documents and she is not there..every 3 days I pass to the office to find out whatâ€™s happening but every time the same window and same guy with same reply.. I ask to meet the manager and she promises that Iâ€™ll find my SSN in mail after 2 weeks but I didnâ€™t get any thing until end of October 2017 I went to another country cause I wasnâ€™t able to work or live in US without Social Security even if Iâ€™m an American living abroad. i have all evidence about what Iâ€™m talking about even the ladyâ€™s employee no. If needed ."
Taghreed Helwan - May, 2019
"Knowledgeable personnel, good location, lots of parking. Did everything in less than an hour."
Igor Starostenko - September, 2019
"Ms.Torres working at window #2 then we all moved over to window #1\nhas the worst Customer service, she is very rude, was not helpful at all, she had a terrible Attitude, very unprofessional,not willing to help.rushing to leave. Denied her supervisors or management saying no one was there and denied her name and who she reports to.\n\nWe arrived with her at window #2 at 11:35 am and the office closes at noon and she kept rushing us and keep saying that they will be closing and that she had already explained to my patient a elderly 73 year old about her case , I am her caregiver and I asked if she can tell me what was the problem with her insurance being deactivated and she answered rudely saying that she will not repeat herself ,because she already told my patient, I feel like she doesnâ€™t need to be rude .we have waited 2 plus hours to not know what is wrong with her insurance plan .I asked her for her supervisor or management and she said they were not there. she didnâ€™t want to give me her first name only MS. Torres and her manager is Mr.Del ,\n\nI told her that she needed to tell us what is the problem with her insurance and if she was not having a good day or didnâ€™t like her job that Iâ€™m sorry but that was why sheâ€™s getting paid to assist and tell us what is the issue with her documents and explain to us, she didnâ€™t tell me anything. She just told my patient that she needed a check for $259 , my patient was filling out check and I asked what the check was for she gave no information and my patient didnâ€™t know either. I asked my patient what Ms. Torres told her was the issue with insurance and she said she didnâ€™t know or remember...... \n\nI feel very upset , I felt discriminated and very disrespected, how do they have this kind of person working to handle such important matters and doucunents and canâ€™t explain the problem or be helpful. If she canâ€™t do her job then she should not be working there. I bet many people would like to have her job position and they would be way better at it.\nDid not resolve our insurance problem and she didnâ€™t care."
Ivonne Ruiz - April, 2019