"Not so good already. Line was huge 15 mins till 9am -opening time. We all had to self check in and then get a number. Once called, you just check in and wait. It's not 10am. An hour has gone by. This place is packed. They need more employees. Plan for a long wait. Bring a book. Bring something to read while you wait. Hi homework, or any other activity. Chairs uncomfortable and like DMV when calling number while looking at monitor. Plenty of parking and elevator."
JOHAN MOLINA - June, 2019
"Went midmorning on a Wednesday and was done in 2 hours without an appointment. Friendly staff and clean."
Jennifer Fortier - January, 2020
"It was actually not as painful as I’d thought it was going to be.\nI needed to get a new social security card because of this stupid real ID BS so it was off to the SS office.\nIt’s pretty easy, check in and wait.\nAnd wait.\nAnd wait.\nDavid the security guard was very friendly and helpful, I really appreciated his help.\nThe other two people that I met with were also very friendly and helpful.\nI won’t say that I’ll be back anytime soon, but if I do, I know where to go."
G L - June, 2018
"This place doesn’t not even deserve a star.\nI was here in 2014 to get a new SSN card for lost one. I went and got a no. Before I could sit I was called, I did not hear it at the first time then the clerk shouted at me. She was a Asian clerk name Rose or Rosa.\nI did not had a document with me to complete the process but she could have been nice to me, instead she yelled at me and I asked her why are you being mean to me then she shut the window on me. The guard just watched me as I left crying. I even called the manager and asked why she behaved to me in such a manner.\nI don’t think anyone should be treated evil or yelled at.\nShe needs to learn how to communicate with customers and smile as well be nice to everyone.\nThe worst clerk ever."
Reshma Thapa - August, 2018
"Ignorant and incapable computer monitoring phones!"
yvette tannenbaum - May, 2019