Social Security Offices in San Rafael, California

Social Security Offices in San Rafael, California

There are 1 social security offices located in San Rafael. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in San Rafael

Social Security Office Address

This office is located at 1001 Lootens Place, 3rd floor, San Rafael, CA - 94901

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at and least crowded at


Open from 9am to 4pm. Most crowded at and least crowded at


Open from 9am to 4pm. Most crowded at and least crowded at


Open from 9am to 4pm. Most crowded at and least crowded at


Open from 9am to 4pm. Most crowded at and least crowded at




"Not so good already. Line was huge 15 mins till 9am -opening time. We all had to self check in and then get a number. Once called, you just check in and wait. It's not 10am. An hour has gone by. This place is packed. They need more employees. Plan for a long wait. Bring a book. Bring something to read while you wait. Hi homework, or any other activity. Chairs uncomfortable and like DMV when calling number while looking at monitor. Plenty of parking and elevator."
JOHAN MOLINA - June, 2019
"Went midmorning on a Wednesday and was done in 2 hours without an appointment. Friendly staff and clean."
Jennifer Fortier - January, 2020
"It was actually not as painful as I’d thought it was going to be.\nI needed to get a new social security card because of this stupid real ID BS so it was off to the SS office.\nIt’s pretty easy, check in and wait.\nAnd wait.\nAnd wait.\nDavid the security guard was very friendly and helpful, I really appreciated his help.\nThe other two people that I met with were also very friendly and helpful.\nI won’t say that I’ll be back anytime soon, but if I do, I know where to go."
G L - June, 2018
"This place doesn’t not even deserve a star.\nI was here in 2014 to get a new SSN card for lost one. I went and got a no. Before I could sit I was called, I did not hear it at the first time then the clerk shouted at me. She was a Asian clerk name Rose or Rosa.\nI did not had a document with me to complete the process but she could have been nice to me, instead she yelled at me and I asked her why are you being mean to me then she shut the window on me. The guard just watched me as I left crying. I even called the manager and asked why she behaved to me in such a manner.\nI don’t think anyone should be treated evil or yelled at.\nShe needs to learn how to communicate with customers and smile as well be nice to everyone.\nThe worst clerk ever."
Reshma Thapa - August, 2018
"Ignorant and incapable computer monitoring phones!"
yvette tannenbaum - May, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.