"Review should not be one it should be 0\nMy husband's monthly social security paycheck was deposited into his bank account, and then taken out without any warning because according to them, 'the member was deceased'. HE HAS NOT DIED. Our son, who is a Jr., passed away a month ago. They canceled my husband's SSI benefits without checking social security numbers or ages, and now we not only have to go through the pain of our son's death, we also have to go through this financial hardship, and undignified HARASSMENT because somebody in the Pomona Social Security Office did not want to do their job ( no surprise there ) and spend another ten seconds verifying social security numbers, ages, or dates of birth. With this information a normal person would have realized there are two different individuals with a 33 year age difference, and asked themselves the same questions they are asking me now before making the decision to cancel his benefits for no reason. But that's asking too much out of a government worker. This is horrifying and disgusting!\n\nKEEP DOING A GREAT JOB GUYS!!!!!!!!!!!!!!!"
J N - September, 2019
"Employees are extremely supportive. They deal case by case, patiently and, appropriately. \n\nFor the time aspect, it's reasonable. Entirely satisfied with the office."
Malav Gandhi - July, 2019
"They simply don't do their job...and they are rude as 'rattle-snakes.' They don't get it, we pay their salary...we are their 'boss.'\nThey don't care...only the coldest 'humans' get hired to with-hold the legal and moral help our government is supposed to offer us.\nFill out forms...they 'get lost.' Fill out more forms...they 'get lost!' Take them in...they 'get lost.' Mail them registered mail...does no good...even with a receipt...'We don't know where they are...lost.' Take them in...drop them in a box...no receipt! They refuse! Over and over and over turning into years of waiting...reflling papers to get my daughter (who is now blind) on Disability.\nIn January 2018 I was determined to GET IT DONE...no more lying...stalling and trying to 'cheat her out of what she is due!' \nSo we went in to be told she has no open case...they can't find anything! I produced enough paperwork with names on it to 'shake them up'...(if that's possible...there's no accountability so they don't care. If they don't like what you say...they have a huge armed guard they 'sick against you.')\nI said this time I'm going to any and all places I can find...County...State...Federal to register a compliant! I am NOT going to start all over again! It's two inches of paperwork! What for anyway...you will only 'loose' it again. I'm done!\nSo...they later called to say they had submitted it and it was 'at the State' level being processed. No further information!\nIt's March 2018! We went in again as the paperwork I brought in in January wasn't included...since they had NO FILE! Now it went in without the three week hospital study at UCLA.\n They fouled-up so badly it's really hard to believe. They offered, 'Well she gets paid (by law) back to the beginning of when you filed the claim.' I asked what date they thought that was? January if 2018, when we just turned the paperwork in... was the answer. That's not right I said. \n'You can fight for it...fill out this form...after you get it it...if you get it.' \nI asked why Mr. Ramirez who took all the papers in March of last year didn't turn them in then? (Always they get really rude at this point)...I don't know...I didn't do it...lets just move on...we're here now! But legally she is owed from when I have records of filling three years ago...I've been going through this 'ROYAL RUN-AROUND' all this time for nothing. I'm done!\n'So, do you want me to help you or not?' is what comes back. Ultimate power!\nSo I said, 'Yes, I want you to help me...but you are NOT.' I am going to proceed to get an attorney to fight you...and report your behaviour to all I can. THIS NEEDS TO STOP...NOW! You are hurting the most needy in our society. \n(I do not raise my voice and I most assuredly do not curse)...but she really did call the guard over when I refused to 'take a seat in the waiting room.' We left!\nAmerica has changed so much over the past few years I don't recognize my own country. I was born here as were my Grandparents as far back as the 1600's...before it was America. I have no place to 'go back home too.' This is it for me...so I have to stay and fight the 'wrongs' I see us slip into and this is a 'big' one!\n(I am a member of the City of Los Angeles 'Linkage Committee,' tasked with resolving how best to spend the $1.58 Billion dollars allocated to this problem.)\nIt causes homelessness to our most at-risk and in-need-of-help humans. If you don't believe this...just visit the homeless shelters and see the blind...leg-less...sick humans that fill them!\nIt's government of...for...and by the people...only if we engage and use it!\nSo...I'll carry on and take this information as high-up as I can get it...until WE fix it! It's incredibly broken.\nOn my Worst-of-ALL Shame-On-You Government Offices List!\nP.S.\nCruel never works! There is a God...and He sees all!"
Linda Lockwood - July, 2018
"My appt went smoothly. Agent helped me with my application for benefits and I was in & out in a short period of time."
Rose Allen - October, 2019
"I do not understand why I have to wait hours everytime I am here..............come on We are on 2020...@@@"
Dina Urbina - January, 2020