"Needed to change my name on my social security card. Went to this office on a Thursday morning, I did not have an appointment, got there at 10:15am and was finished in an hour. Not too bad! \nI’ve waited longer at the DMV with an appointment! \nThe two girls that helped me were very friendly and courteous."
Cheryl L. - February, 2020
"Definitely make sure what you need before going there, use internet first. ('And pls Make an Appointment')....."
Angel Mejia - January, 2020
"The people who work there are ok to help. Like everywhere else you go, I guess they are tired of dealing with people all day but it's their job. They shouldn't hush us halfway through a question. That's what they are their for. That's why we waited over 2 hours. Then I was their until the end. Place was closed so they placed some sort of bands on doors to keep people from coming in. So I'm trying to get out, finally, after a while of looking around and I don't see any signs or such I just gently move the band and walk out. A security walks to me and asked rudely what I was doing and i responded trying to get out. He said they are there for a reason and pointed to another door. So I said there are no signs. I don't know where he was hiding also instead of informing people the proper way out. People in these places are always so disrespectful and act like they are doing us a favor when they are getting paid to do this. You don't have patience to work with people, get a job elsewhere."
Maricela Martinez - January, 2020
"This office in Fontana is absolutely wonderful and the waiting time is so much better than San Bernardino. The people are friendly and helpful"
Gary Pennington - March, 2020
"They give more priority to people who need a new social security card or that need to make some kind of name change on their social security card. Those people are in n out less then an hour. They should just let them do all that online in my opinion. Could help out more people who have valid concerns & not waste time. If your going there for anything else that’s not a social security card or appointment be prepared to wait 2 plus hours. Also having more then 4 windows open at a time could help."
Nia Millan - September, 2019
