"Excellent service and very helpful Ms. Sheila Topete. It was an amazing experience dealing with her. May your tribe increase."
alexander del mundo - March, 2020
"Looks like it wasn't too crowded til almost closing time."
Wordia Burnett - February, 2018
"Have been there 2 times, well over an hour or an hour and a half wait each time-- 1st time was given totally wrong information. Went back the next day, got the same clerk, lucky me!! - he became rude and said I needed additional documents-- shouldn't have even talked to me yesterday without them. How was I supposed to know what to bring until he TOLD me-- acted as if I should bow down as he was a GOVERNMENT employee!--- Thought they were there to assist US. He must have missed THAT class, along with all the others!"
Patricia Hansen - November, 2019
"I am an American citizen and have had my SS card over 50 years. Back then they asked you what name you go by and put that on the card. For example Sam instead of Samuel. They have had no problem finding me and taking the money out of my checks for 50 years. Now everything has to match for a real ID. So I go to the Social Security office and some snot nose kid that hasnâ€™t even worked 5 years wants to play games and abuse his authority. Playing games asking, How do I know this is you? I gave him 50 years of proof but he still wanted to play games. If you have a job as a public servant, you should treat people with respect and be helpful. Donâ€™t use your position to screw with people and make things difficult just because you can. What comes around goes around!! Everyone deserves to be treated with respect!! His name is Richard at the El Cajon, Ca office and he refused to get me a supervisor. If you want to be treated respectfully and get your business taken care of without playing games DO NOT go to that office."
Leonidas Aguayo - July, 2019
"Though I arrived at 3:30 pm my wait time when I first arrived to check in was not that long. The first person that I spoke with Ms Sheila was very helpful in explaining the forms that I would need to fill out. I waiti to s. I spoke with John who again was very helpful and informative on what I needed to do in setting up my next appointment. Finished at 4:30 pm"
Deidra Middleton-Brown - October, 2019