"Very nice people working here wait time depends on how many are before you. Love SSI 'Ticket Back To Work Program' great for any handicap who wants more out of life than sitting around."
Tammy L. Carr - August, 2018
"This is the first time in my 37 odd years of visiting any Social Security office in California that I can truthfully report of having had a great experience. The building is clean and the staff are pleasant and relaxed. There was absolutely no waiting time whatsoever. I don't know why the machine to vend queing tickets is there at all. I am just floored at how exceptionally well run that place really is."
Darren Jay Blagden - August, 2016
"I recently (4/3/2018) had a need to go to our Social Security Administration office in Crescent City,(just became of age)â€¦ what a beautiful building. Easy to locate and well thought out parking. As I approached the entrance, I noticed it had a double entry door systemâ€¦just like seen in newer Banks. Finally in the main entrance, there was a security guy that greeted me, he had Black latex gloves on and was packing some heatâ€¦looked to be a Glock 20 (40 S&W), possibly 3rd generation, I didnâ€™t askâ€¦Anyway, security guy was NOT your run of the millâ€¦he was and is the real-dealâ€¦he asked; do you have any firearms? Answer NO, do you have any knives? Answer YESâ€¦his response; please secure them in your vehicle sir, thank youâ€¦\n\nAfter securing my Swiss Army pocket knife and Leatherman Wave multi-tool, I returned and was instructed to login by using a very easy to read and use Kiosk. The Kiosk spit out a number (just like DMV) and I sat down and faced an informative flat screen that displayed a lot of things I didnâ€™t know about at Social Security Administrationâ€¦I learned a lot and made several notes so to research laterâ€¦. I skipped the weather report, it is what it is.\n\nWhen it was my turn to be helped, I was summoned by my first name and not my number (C249)â€¦how refreshing! I was greeted by a smiling 30ish young lady (with no name tag) that made me feel very comfortable from the get-goâ€¦genuine smiles get me every timeâ€¦ this young representative knew everything! She guided me through the maze of options and confusion in such a way that anyone could understand andâ€¦ make informed decisions. There was even a glitch with my birth-certificateâ€¦not to worryâ€¦she navigated her Computer like a programmer and resolved that issue. Next thing I know she says; youâ€™re all set!\n\nThis young lady displayed unparalleled professionalism, empathy and respect like I never seen beforeâ€¦She did provide her first name when asked, but I respect her position and will not put it here.\n\nThe security guy?...As I exited, I asked if he was local law enforcement, his response, no sir, Homeland Securityâ€¦My response; very impressive and professionalâ€¦his response, thank you sir.\n\nBottom line...5-star rating, I had a wonderful experience.\n\nTIP...Always bring youâ€™re official Birth Certificate with you!\n\nBrian from Brookings"
Brian Pacchetti - April, 2018
"Minimal wait times. Fast and courteous service whether in person or by phone. Knowledgeable answers to all my questions. Great experience."
Roger Vance - June, 2017
"Never had a problem there. Usually quick in & out. Yay."
Rebecca Alemar - June, 2017