"I have been to this location multiple times as it's the closest to my house.\n\nFinding a parking at this location is easy as they have a lot of parking spots.\n\nOne of my favorite reasons to come to this location is that they have a little coffee area outside of the front doors to the left. The lady there makes fresh coffee and snacks which is great when the Social Security Admin. has a little wait for your number to get called.\n\nThe employees, manager, and security guard are very helpful and friendly (which is usually hard to say for government employees). \n\nI will definitely be coming back to this place in the near future.\n\nThank you."
Michael Silverton - June, 2018
"The workers here are fantastic but 2 stars because they don’t do name changes here. Told me to go to National City. Also, I showed up at 8:30 and there was a line of about 30 people already."
Brittany Rouille - April, 2019
"I arrived at 9:02am assuming, wrongly, that there would be a parking spot. Nothing. I parked at the gas station hoping I would not be there too long. Ha! \nEntered a room full of approximately 50 people already seated and waiting. That is when I realized I should have made an appointment. (I am just a bit slow.) Where did these people park??? There are not 50 spaces!\nSo I call on my cell to make said appointment. I am informed I will have to wait 1 hour 15 minutes to speak to someone regarding applying for benefits. \nDisgusted. Typical of our top heavy government. \nI tried to apply online but the brilliant website claims I don’t know the answers to my own identity questions. \nOne star."
Candice Hendrix - July, 2018
"Office review ( Not S.S. Administration)\nTheir Customer Service is GREAT!.\nThe security officer at the door is very friendly and he was 100% alert on everybody. He help me and 6 other citizens guiding us on how the office works and waiting times. Having a person who likes his job is the best."
P Lizeth D. - November, 2017
"BEWARE of predatory parking policies! The old location featured adequate parking but this location has only 3 rows of parking spaces in the lot that fill immediately, even before opening time. The signage in neighboring parking lots is not highly visible! This is done intentionally to help you get your car towed and to earn money for the City of Chula Vista and the towing company with whom the city has contracted. DO NOT BECOME a VICTIM. This is a perfect money-making scheme that prays upon OLDER and PHYSICALLY CHALLENGED people that frequent the Social Security Office. The fact that appointment times are LONG at this location makes it especially easy for Chula Vista to extract dollars from the wallets of customers. Long appointments mean the towing company has all the time in the world to make off with people's vehicles. If you are towed from any of the neighboring lots the charge will be at least $255.00. You will be stranded without your vehicle and will have to find a way to retrieve it on your own, even if you are 80 years old and with limited mobility. ONCE again, DO NOT be a victim of this city revenue source. It is nothing short of organized crime. "
Don Crain - March, 2014
