Social Security Offices in Jonesboro, Arkansas

Social Security Offices in Jonesboro, Arkansas

There are 1 social security offices located in Jonesboro. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Jonesboro

Social Security Office Address

This office is located at 1809 Latourette Drive, Jonesboro, AR - 72404

Social Security Office Pictures

Social Security Office Phone Number

(800) 772-1213

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.


Open from 9am to 4pm. Most crowded at 2pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 2pm and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 10am and least crowded at 4pm


Open from 9am to 4pm. Most crowded at 11am and least crowded at 2pm


Open from 9am to 4pm. Most crowded at 10am and least crowded at 4pm




"I wish I co and old give negative stars. I am constantly and consistently harrassed by the Jonesboro, AR. Social Security office with constant demands for information, then refusal to take the information, they refuse me conversation or appointments to see my caseworker then try to disqualify me because they do not have the information I try to provide. They send me to shady 'doctors' one of which just injured me during their so-called exam. I have made multiple times ple requests for an appointment over the past 4 years and only after calling the regional director was I finally allowed an appointment. They 'misplace' vital, personal documents and are never held accountable. This is the absolute worst and most unprofessional administration I ever ever encountered in all my life!"
Kim Stokes - January, 2020
"So they say 'call to make an appt.' I call, wait on the phone for 45 minutes before I get to talk to a human. I tell them I want an appointment. They say 'just come on in'. I say 'I want an appointment.' They ask what is in regards to. I explain and then I'm told 'so-n-so will call you back within 10 minutes'. ONE HOUR LATER, so-n-so calls back. I explain my situation, three times she must confer with a supervisor. We are on the phone for more than an hour. THE WORST CUSTOMER SERVICE ANYWHERE! If you work the same hours they are open, you are screwed! You are going to have to take time off from work and go there or sit on the phone for 1.5 to 2 hours while you are at work. THE WORST!\n\nUpdate: Getting an appointment, or the ability to talk with someone is still terrible. However, I’m editing my original review because once I got in the customer service was awesome. I still couldn’t get an appointment. I still had to wait an hour to see someone. However, once I was one-on-one with an employee the service was great. They were attentive and made every effort possible to resolve my issues. Including follow-up calls."
Bridget Taylor - February, 2019
"Terrible phone answering service. After wading through the answering service for way too long, I was then told the estimated wait time would be one hour. They would have closed before getting to me. This is completely unacceptable. If I could give zero stars, I would do so."
Sheila Olive - November, 2019
"Sent me a letter with an appointment confirmation. Waited for the phone call appointment, which never came. Incompetent!"
Hanna Purdy - August, 2019
"Sat on the phone for over 15 minutes waiting for a representative to answer a very simple question. Eventually the automated answering machine said that it was sorry and would try to connect me again. When it couldn't it just hung up on me!"
Bryson Childs - February, 2017

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.