"Well after reading all the reviews last night and visiting the place for myself this morning the Guard at the front was very nice and accommodating. The Social Security Staff which I dealt with were horrible, the first is the walk-in window the girl was snippy and fast and not very nice at all and it was only about 10:10AM in the morning, for an attitude way to early. After waiting till almost 12:00 Noon I was called to window 14, Steven was very short, abrupt and not helpful at all. I do not know what kind of other people he was dealing with but I would never go back to this location again. Honestly I would rather call and wait on hold for two hours instead. These people really do not like their job."
Michele Engelskirch - February, 2020
"The guard is very nice. The other employees have given me the run-around every single time I have gone there. Today was bad, I wish I would have remembered her (the employee's) name...there was a misunderstanding ,so she started interrogating me and talking to me like I was a criminal and literally pointed her finger at me and scolded me like a child!!! She refused to listen to me explain my complicated situation, not allow me to talk to a supervisor. I believe she works window 15, brown hair with highlights in the very front. Very rude!!!"
Raegen Wight - January, 2020
"Organized, longer wait than I expected, staff was friendly despite having to deal with people who want their money and can't access it"
William Schultz - February, 2020
"It was a great experience. My wife and I went in to sign her up for social security on my benefits instead of drawing hers. You cannot do this online. The wait was not too terribly long. Once called back we were greeted by Christy who was incredible. She was friendly and attentive. Not only did she get everything set up for my wife, but she also determined that we were paying too much on our Medicare Plan B insurance coverage. She helped us fill out the appropriate documents and she plugged it into her computer. Turns out that we will actually get a refund and all because of her concern and interest to help! She gets 10 stars in my book."
Richard Leicht - August, 2019
"The employees that I’ve dealt with at this office seem very inexperienced or they just don’t care to really help people. My case was assigned to Florin and he seems to never come to work so the process takes longer than it should. I’m guessing that much like other offices the employees don’t get paid much so they just don't care about their job or the people that depend on social security benefits."
Mia Honee - March, 2020
