"Haven't been to the office yet. Tried calling to make an appointment. The local number, nobody answers. The toll free number gets routed somewhere else. Eventually you get to enter your SS# and hear a message that the wait time is an hour and a half, so I can only guess that means 2+ hours. I just want to make an appointment!"
Mel L - October, 2019
"Been there a few times now and all the staff is professional and courteous. I do show up around 0745hrs or earlier and then your wait is only 1hr 30 minutes approx. BUT there are no chairs and you can't bring the chairs out of other hallways, so plan accordingly. Always can set on the floor and you won't be alone. Bring breakfast for yourself and a friend."
David Benter - September, 2019
"Be ready to wait 3 hours at office or 6 hours for a call back if your lucky enough to get quick service if not be prepared to lose benefits following month"
kris9071 . - October, 2019
"I know it is pointless and a waste of time to even write this, but coming here is always so beyond frustrating. When you have 16 windows available, but only ever 2-3 open , the wait time is so horrible. I have tried coming at different times of the day, in hopes that more people will be working, but this is a horribly managed office. On a Monday, at 1:30, you would think they would have better staffing, which would result in lower wait times, and this experience would not be quite so painful."
Heather Henson - September, 2019
"Honestly these poor reviews seem to be from people annoyed with the long wait time. If you arrive understanding you could easily have a 2+ hour wait, bring a book/snack/water and you wonâ€™t have a poor experience. I arrived shortly after 9, took a few minutes to get through security, both security guards were friendly and informed people about long wait times to ensure they had enough time in the parking meters. It took about 45 minutes to stand in line to get a ticket, which I had expected, then a little over an hour waiting for my number to be called. All staff members were friendly. Again, Negative reviews from this facility come from people expecting to be seen the moment they check in or from people that didnâ€™t bring proper documentation or forms."
Paige Sylte - June, 2019