Social Security Offices in Dothan, Alabama

Social Security Offices in Dothan, Alabama

There are 1 social security offices located in Dothan. Social Security offices are currently closed due to COVID-19, with appointments only being made for pressing cases. This page provides information on how to get the Social Security information you need without risking your health, along with office hours, location, phone number, pictures, driving instructions and reviews.

Selected Social Security Office in Dothan

Social Security Office Address

This office is located at 1778 Whatley Drive, Dothan, AL - 36303

Social Security Office Pictures

Social Security Office Phone Number

(877) 452-4192

Social Security Office Hours With Most/Least Crowded Times

As of March 17, this office will be closed until further notice due to COVID-19. The office is still accepting mail and online applications.

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed
"I know the ssoffice handle thousands of clients but their was absolutely no excuse for the treatment that I got from the social security office in Dothan Alabama I was yelled at, when I will call they would hang up on me, no return phone calls they acted as if I was a nuisance to them.everyone in the social security office on that day and time heard the supervisor over the whole building yelling at me, telling me that I had already received x amount of money. The judge awarded me this money the money was taken out of my check. I was told that if I had any outstanding bills or just bills need paying to fax it to the social security office and they would pay it. Well guess what she did not pay my bill. the fax was sent to them on the 17th for this bill and it never got paid until this Monday on the 3rd. Yes I'm mad as hell it's my money and I want it now"
Linda Fryer - February, 2020
"I am new to Medicare and Social Security benefits. In short, even for a government agency the Dothan SSA office is incompetent - and very expensive if you don't check up on everything they do. Anyone you talk to will tell you it is someone else's fault. That is, if you can hear them. Their phone system has the quality of two tin cans and a string. But they don't care.\nBut you cannot even try to talk to the person you need to, you have to leave a message - even though you can never understand the recorded message. Calls are rarely returned anyway.\nI have always believed that incompetence starts at the top. Whoever manages this office should be replaced. Then work their way down the employee list."
N M - October, 2019
"I be been here a few times in the 3 months since I moved from Maine n it is way way better than Maine where u wish for 5 hours every time and then ppl in Maine r rude. Here they r so polite n helpful little wait time but worth it."
Dannette Killimger - September, 2019
"The service once you get in was great. I first talked to \nNicholas. He was very courteous and right to the point. I then waited maybe 10 minutes and spoke with Ms. V. Smith. She asked many questions but was super and made me feel inportant. Thanks so much."
Reva Rose - December, 2018
"Ms. Eady was awesome! She was very helpful and kind besides she didn't let me go until she was quite sure I had everything right. \nThank you Ms. Eady !!!"
Ivonne Traconis - April, 2019

Navigating the Social Security Office during COVID-19

Today, applying for Social Security benefits or a card can usually be handled online or by phone, without needing to make an appointment at your local Social Security office. We break down the answers to some of the most frequently asked questions around navigating Social Security from home.

Which Social Security benefits am I eligible for?

Your Social Security income is made up of 3 potential benefits. Your earned benefit, your spousal benefit and your survivor benefit. The eligibility for each of these benefits depends on a number of factors including your income, marital status, and length of marriage.
Find out the benefits you are eligible for and what your income with our 2-minute quiz.
Calculate My Benefits

How do I apply for Social Security benefits?

For most people applying for benefits, you can apply online or over the phone, and skip going to the office altogether. Use a checklist to ensure you have all the information and documentation you need to apply.
SS Checklist

How do I report a death?

Funeral homes typically handle reporting of a death to the SSA. However, you will need to provide the funeral home with the deceased’s Social Security number for them to do so. Note that deaths cannot be reported online. If you want to report the person’s death yourself, call the SSA at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday. You also visit your local Social Security office in person.
Our guide on Social Security survivors benefits helps to navigate your options in order to make the most of what you are owed after a death.
Guide to Survivor Benefits

How do I replace my Social Security card

If your Social Security card is lost or stolen, you can get a replacement card free of charge. Log into—or create an account on — My Social Security, and you can apply directly there. However, you will need to provide original documentation in order to create an account. Our guide explains what you need to replace the card.
Replacing My SS Card

What should I do if I get a call from a potential Social Security scammer?

Scam calls from Social Security have increased, particularly since the start of the COVID-19 pandemic. These fraudsters might claim there is a problem with your Social Security account, benefits, or number. They will often solicit or demand some form of payment in exchange for resolving the problem.
If you receive a questionable call, hang up and immediately report the call directly to the Office of the Social Security Inspector General. As new scams emerge every day, it’s critical to stay informed of the latest scams in order to keep yourself and your finances safe online.
Protect Against SS Scams
Tips for Your Visit
Confirm the need to go to a physical office
Read the summary above to see if you need to go in to the office. If you are looking to get answers to questions but don’t need the office, check our FAQ.
Make an appointment!
During COVID, SS offices are not allowing walk-in traffic. Call the SSA number to the right during offices hours (7am to 7pm, Monday through Friday).
Bring your documents
You may need documents like your US passport, US birth certificate, Social Security card, divorce decree or others. See our checklist for full details depending on your situation.