"I know the ssoffice handle thousands of clients but their was absolutely no excuse for the treatment that I got from the social security office in Dothan Alabama I was yelled at, when I will call they would hang up on me, no return phone calls they acted as if I was a nuisance to them.everyone in the social security office on that day and time heard the supervisor over the whole building yelling at me, telling me that I had already received x amount of money. The judge awarded me this money the money was taken out of my check. I was told that if I had any outstanding bills or just bills need paying to fax it to the social security office and they would pay it. Well guess what she did not pay my bill. the fax was sent to them on the 17th for this bill and it never got paid until this Monday on the 3rd. Yes I'm mad as hell it's my money and I want it now"
Linda Fryer - February, 2020
"I am new to Medicare and Social Security benefits. In short, even for a government agency the Dothan SSA office is incompetent - and very expensive if you don't check up on everything they do. Anyone you talk to will tell you it is someone else's fault. That is, if you can hear them. Their phone system has the quality of two tin cans and a string. But they don't care.\nBut you cannot even try to talk to the person you need to, you have to leave a message - even though you can never understand the recorded message. Calls are rarely returned anyway.\nI have always believed that incompetence starts at the top. Whoever manages this office should be replaced. Then work their way down the employee list."
N M - October, 2019
"I be been here a few times in the 3 months since I moved from Maine n it is way way better than Maine where u wish for 5 hours every time and then ppl in Maine r rude. Here they r so polite n helpful little wait time but worth it."
Dannette Killimger - September, 2019
"The service once you get in was great. I first talked to \nNicholas. He was very courteous and right to the point. I then waited maybe 10 minutes and spoke with Ms. V. Smith. She asked many questions but was super and made me feel inportant. Thanks so much."
Reva Rose - December, 2018
"Ms. Eady was awesome! She was very helpful and kind besides she didn't let me go until she was quite sure I had everything right. \nThank you Ms. Eady !!!"
Ivonne Traconis - April, 2019
