Question 1

SimplyWise Account Setup: How do I cancel/delete a recurring payment?

Crystal · Accepted Answer

To stop a recurring payment, go into the mobile app and do the following:

1. Use the search bar to navigate to the very first receipt from which you made the expense a recurring one. (For example, search for “Verizon”, then scroll to the bottom to find the original Verizon receipt where you selected “Recurring” as a payment.)

2. Tap into that receipt, scroll to the bottom, and toggle Recurring off.

Question 2

SimplyWise Account Setup: How do I cancel/delete a recurring payment?

Crystal · Accepted Answer

To stop a recurring payment, go into the mobile app and do the following:

1. Use the search bar to navigate to the very first receipt from which you made the expense a recurring one. (For example, search for “Verizon”, then scroll to the bottom to find the original Verizon receipt where you selected “Recurring” as a payment.)

2. Tap into that receipt, scroll to the bottom, and toggle Recurring off.