To reset your password in the SimplyWise Receipt Scanner app: 1. Log out 2. Tap “Get Started” 3. Enter mobile number → Continue 4. Tap “Forgot password? Reset here” 5. Enter texted code 6. Create new password
Account Settings Changes: How do I change my phone number?
To change your number in the SimplyWise Receipt Scanner app: Tap into the menu (three lines in the upper corner of the Homescreen) Tap Settings at the bottom Tap “Update Account Info” Tap into the Phone Number box, then enter your new number at the prompt.
Other Questions: Can I just pay one subscription price for all of the SimplyWise apps?
I’m sorry to say that we don’t currently have a “bundle” subscription for the full suite of SimplyWise apps, so each app subscription must be purchased individually. To toggle between the SimplyWise: Cost Estimator app and the SimplyWise receipt app; SimplyWise mileage app; or SimplyWise AI receptionist app, tap the menu in the upper left […]
Account Settings Changes: How do I update my SimplyWise subscription?
If you’ve elected to handle billing (or would like to handle billing) via the App Store or the Google Play Store, you can make changes in your mobile app under Menu>Settings>My Subscription. Note that you can only update your subscription in the mobile app (not on desktop/web). If you have submitted payment via Stripe or […]
General: How do I split my receipt into multiple folders?
Open a receipt to the Receipt Details screen – this is where you’ll see the receipt image at the top and the receipt details below. Tap on the “Folders” line to select all of the folders you will need for your line items. Once selected, tap Save. On the “Split Receipt” screen, save each line […]
General: How do I change the document type on my SimplyWise upload?
You can change the document type when adding/uploading a receipt, or even after it’s saved – the process is the same. On the receipt details screen, in the top header, you’ll see the word, “Receipt” and a downward arrow, which will let you change the document type (e.g. to “Bill”).
General: Can I use SimplyWise across multiple devices?
You can use your SimplyWise across multiple phones, tablets and computers by logging into the app (or at www.simplywise.com) with your account phone number and password. If you have any trouble syncing between devices, do the following: In your mobile app, open the sidebar (three lines in the upper left corner of the Home screen). […]
General: How do I refresh my SimplyWise app?
If you’re on your mobile app, open the sidebar (three lines in the upper left corner of the Home screen). Next to your name is a refresh icon (two circling arrows). Tap it whenever you need to pull in small updates. Alternatively, if you’re on the desktop/web version, you’ll need to tap into the “To […]
General: How do I save long receipts or documents with multiple pages?
In the camera mode, ensure you are on “Single” (not “Batch). Then snap a photo of the top part of the receipt (or first page of the document). On the next screen, you’ll see a “+” icon in the lower left corner of the document image. Tap that, then “+Page” to add more images to […]
General: Can I use SimplyWise on my computer?
Yes—visit www.simplywise.com/login, and log in with your credentials to access your SimplyWise account on a computer.