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SimplyWise Cost Estimator

FAQ Category: Account Management

Account Management: How do I adjust the app size on my iPad or tablet device?

Currently, there isn’t a way to adjust the mobile app size for any of the devices. If using the mobile phone isn’t ideal, you’re welcome to use the web version from your tablet (or computer) at www.simplywise.com/login and then clicking on the Cost Estimator side. It may be helpful to know that the web version […]

Account Management: Is there any way I can add another user to this account?

While you can’t add another user to the account, you’re welcome to share your account with someone else. To do this, they will need to download the app on their phone and use your phone number and password to log into your account. Please keep in mind that they will have full access to your […]

Account Management: Can I use the app on multiple devices?

Yes, you can use the app across multiple mobile and tablet devices – simply download the app on each device and use the same login credentials to access your account. All your estimates should be synced and accessible from any device. However, please note that while estimates are synced across all devices, some features do […]

Account Management: Can I login to the same account on a computer and another device?

Yes, you can access your SimplyWise Cost Estimator account across multiple devices. The app is available on Android/iOS smartphones, iPad and tablets, and web browsers. To access your account on a computer, please visit www.simplywise.com and select “Cost Estimator” from the options, then login. Please note that while multi-device access is supported, the web version […]

Account Management: How do I change my role (e.g. from contractor to handyman)?

During onboarding, we ask whether you’re a contractor, handyman, homeowner, landlord, or other to better understand who uses our app. This selection is just for internal research—it doesn’t affect your app experience or features. There’s no need to change it, and there’s currently no option to do so. You’re good to keep using the app […]

Account Management: How do I recover/change my password?

To protect your safety, we don’t have access to your original password for security reasons. To reset your password, simply log out of the app, then enter your phone number on the login page, and tap “Reset here” on the password page.

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