When importing Amazon receipts, you may notice that multiple items appear as a single entry rather than individual line items. Here’s what’s happening and how to get the best results:
Why this happens:
Amazon’s order emails often combine all items into one summary. Our system imports what Amazon provides, which may group items together.
To get individual line items:
- Connect your Amazon account directly — Go to Settings → Integrations → Amazon. This pulls detailed order data with individual items.
- Forward the detailed invoice — In your Amazon account, go to Your Orders → Invoice → Download or Print, then forward that detailed invoice to your SimplyWise email address.
Tip: The Amazon account integration typically provides more detailed itemization than forwarded emails.
If you’re still having issues, reach out to support@simplywise.com and we’ll help!