If you’ve elected to handle billing (or would like to handle billing) via the App Store or the Google Play Store, you can make changes in your mobile app under Menu>Settings>My Subscription.
Note that you can only update your subscription in the mobile app (not on desktop/web).
If you have submitted payment via Stripe or PayPal, or are unsure and want help, please connect with our Support Team for further assistance at support@simplywise.com, and we’ll be happy to help.